Quality Control Policy  

 

We have grown in to the 5* rated company that we are today, through our reputation for quality and reliability. Our passion for quality and our fixed team of long serving staff members, ensures that we meet the highest standard of craftmanship. This stems from our team not only being highly trained and skilled, having undergone professional and accredited training, but also from our in-house training and policies. In order to meet the stringent requirements that Parsons Decorating are well known for, each employee is provided with a Quality Manual that must be followed, along with a bespoke, detailed Quality Checklist, to be adhered to on each and every job. Most of our staff have worked alongside each other for many years, and so the perfectionist approach is well ingrained as part of our standard working procedures. 

 

We are diligent even minor measures, as they can greatly enhance standards of quality. This precision has lead to us being chosen to deliver show home projects for prominent interior designers, consistently, for the last 7 years. Show Homes, naturally, must be delivered to the highest standard. Being valued by prominent companies in relation to this work, is testament to our quality. 

Each project we work on has a dedicated Contracts Manager and Site Foreman, who carefully listen to the needs of our clients, and who ensure that quality of work is controlled and monitored throughout the entire process. This commitment to quality has allowed us to build an amazing track record and to continue working with the same clients repeatedly. We do understand the benefit of having ISO9001 accreditation in relation to quality, and this is something we are in the process of obtaining. However, we are 100% confident in our proven methods and hierarchical monitoring process in this area. We have many testimonials and references and 5/5 customer reviews. All of our policies and Quality Control documents are available on request. 

 

We know each and every staff member and we do not use sub-contractors, who would not be versed in our strict standards. This is a key example of how we maintain our lead in quality within our sector. 

 

With every project we undertake, bespoke policies, checklists and scheme of works are put in place, to ensure suitable staffing, timelines, materials, and health and safety approaches. 

 

We produce a clear hierarchy of personnel involved in each project, which is disseminated to the client, with clear details of who to contact, should you need to.